Refund policy

Because Oakland Always merchndise is made to order specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, we'll make it right. Please contact us at shopoaklandalways@gmail.com within 30 days of receiving your order. Include your order number and a photo showing the problem.

Once we've reviewed the issue, we'll arrange a replacement or refund when appropriate.

Wrong Address or Unclaimed Orders

Please make sure your shipping address is correct when placing your order. We cannot guarantee replacement or refund of orders that are undeliverable because an incorrect or incomplete address was provided.

Refunds

When a refund is approved, it will be issued to your original payment method. Processing time may vary depending on your bank or credit card company.

Questions? Contact us at shopoaklandalways@gmail.com.